1. Information We Collect

We collect personal and non-personal information necessary to provide our Services, including:

1. Personal Information

• Name, email, phone number, billing/shipping address.
• Payment information (credit card details, UPI, net banking info).
• Account credentials (username, password).

2. Non-Personal Information

• Device type, IP address, browser type.
• Cookies and usage data (pages visited, clicks, time spent).
• Geolocation (if enabled by the user).

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders, payments, refunds, and returns.
• Provide installation, service, and warranty support.
• Communicate updates, promotions, or Service-related notifications.
• Analyse site usage and improve Services.
• Comply with legal or regulatory obligations.

3. Information Sharing

We do not sell your information. We may share data only:

• With Vendors and Manufacturers: To facilitate order fulfillment, returns, and warranty claims.
• With Service Providers: Payment gateways, shipping/logistics partners, cloud hosting providers, and analytics tools.
• For Legal Reasons: When required by law, court order, or governmental authority.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Cookies & Tracking

We use cookies and similar technologies for:

• Session management.
• Analytics and performance tracking.
• Marketing or retargeting purposes.

Users can manage or disable cookies through browser settings; however, some features may not function properly.

5. Data Retention

• We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law.
• When no longer needed, data is securely deleted or anonymised.

6. Security

• We use appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, or alteration.
• Despite precautions, no method of transmission or storage is completely secure; Users provide data at their own risk.

7. User Rights

Depending on jurisdiction, Users may have the right to:

• Access and obtain a copy of their personal data.
• Correct or update inaccurate information.
• Request deletion of personal data.
• Object to processing or withdraw consent (where applicable).

Requests can be submitted to: support@techebase.com

8. Children’s Privacy

• Our Services are not directed to children under 13 (or applicable age in your jurisdiction).
• We do not knowingly collect personal information from children.

9. Updates to this Policy

• We may update this Policy from time to time.
• Updates are effective upon posting on the Platform with the revised Effective Date.
• Continued use of Services constitutes acceptance of updated terms.