1. Shipping Responsibility

1.1 Vendor-Supplied Products

• For products fulfilled by third-party Vendors, the Vendor is responsible for shipping, tracking, and delivery.
• The Platform facilitates communication but does not assume liability for Vendor delays, damages, or lost shipments.

1.2 Products Sold by TECHEBASE DIGITAL LLP as Dealer/Distributor

• For products sold directly by the Platform, we manage shipping and delivery coordination.
• Delivery timelines, risk of loss, and ownership transfer are governed by this Policy and applicable local laws.

2. Shipping Methods & Costs

• Shipping options, timelines, and charges vary by product, location, and delivery type.
• Applicable shipping fees are displayed during checkout and are borne by the Buyer unless otherwise stated (e.g., free shipping promotions).
• Expedited or special handling requests may incur additional charges.

3. Delivery Timelines

• Estimated delivery times are provided on product pages or during checkout.
• Timelines are estimates only; the Platform is not liable for delays caused by:
• Vendor processing.
• Carrier delays, natural disasters, strikes, or other unforeseen events.
• Buyers are responsible for providing accurate shipping addresses and contact information.

4. Risk & Title Transfer

• Risk of loss or damage typically passes to the Buyer:
• Upon delivery for shipments fulfilled by the Platform.
• Upon receipt by the carrier for Vendor shipments (unless law or the Vendor agreement states otherwise).
• Title to the product may remain with the Vendor until full payment is received.

5. Inspection & Acceptance

• Buyers should inspect packages upon receipt for visible damage or missing items.
• Any claims for damage, loss, or discrepancies must be reported to the Platform or Vendor within 3-4 days of delivery.
• Failure to report may limit eligibility for refunds, replacements, or claims.

6. International Shipping

• International orders may be subject to customs duties, taxes, or import restrictions.
• Buyers are responsible for all applicable fees and compliance with local import laws.
• Delivery timelines for international shipments may vary significantly due to customs clearance.

7. Non-Delivery & Lost Shipments

• If a shipment is lost in transit or undeliverable due to Platform or Vendor error, the Platform will assist in claims, refunds, or reshipment.
• Lost shipments due to incorrect Buyer-provided information may be subject to additional charges.

8. Modifications & Updates

• The Platform reserves the right to update shipping carriers, timelines, or charges at any time.
• Updated terms are effective immediately upon posting on the Platform.